Job Description

This position is based in our Boston, MA, office with a hybrid, fulltime, work schedule; Monday - Thursday in office and Friday remote.

Wayfair is looking for an administrative legal professional with 5+ years* of paralegal experience to join its litigation and employment law teams. In this role, you’ll collaborate with attorneys and cross-functional partners to manage matter workflows, organize and produce legal documents, support discovery and court filings, and maintain internal legal systems. This position is key to ensuring the Legal operations run smoothly by coordinating with outside counsel, tracking deadlines, managing e-discovery and legal billing and serving as a go-to resource for internal stakeholders and outside counsel on process and protocol.

We’re looking for someone who is highly detail oriented, proactively takes initiative, thrives in a collaborative environment, and is excited to contribute to meaningful work that impacts the business. If you’re eager to learn, enjoy streamlining processes, and want to help shape how our legal operations scale, this is the place for you.

• Candidates with 0-5 years experience will be considered with a lower compensation rate.

What you’ll do:

• Oversee Wayfair’s background check and drug testing programs across North America.
• Support in-house counsel in managing and coordinating the full lifecycle of litigation, including case intake, document collection, file organization, and preparing case summaries.
• Lead the discovery processes for lawsuits and subpoenas, including implementing legal holds and consulting with outside counsel and internal stakeholders to coordinate witness interviews and gather necessary documents. Will oversee the company’s personnel and employment records.
• Manage legal billing technology system and help track and reduce outside counsel spend.
• Maintain and create internal playbooks, templates, and process documents to increase efficiency and consistency.
• Work cross-functionally and develop relationships with team members and stakeholders across the company to gather and review factual documentation needed to assist with handling of legal matters.
• Take on ad hoc projects aimed at improving efficiency, eliminating redundancy, mitigating risk, and any other task as needed.
• Prioritize the most critical work and find ways to scale and improve processes.

Who you are:

• Bachelor’s degree with top academic credentials.
• 5+years experience working in the legal administrative field is preferred but strong entry level applicants may be considered. Experience at a prior law firm and in-house experience is a plus.
• Experience related to any of the following is a plus: e-commerce, commercial disputes, intellectual property, product liability, competition/antitrust, employment and consumer legal issues.
• Business-savvy, creative approach to problem-solving; capable of devising novel approaches to process improvements.
• Strong communication skills and the ability to navigate a large organization and collaborate cross-functionally.
• Takes initiative to independently handle and organize multiple projects at a time in a fast-paced and innovative environment.
• Navigates sensitive and confidential information with the highest degree of professionalism and discretion.
• Willingness to utilize systems, tools, technology, and AI to solve or prevent problems.
• Preferred – or willingness to learn – the following platforms: Legal Tracker, Relativity, Workday, Google Workspace and Sterling First Advantage.
• Excellent analytical and writing skills.
• Demonstrated ability to anticipate and spot issues and a strong sense of when to escalate (and not escalate) those matters to stakeholders.
• A proactive problem-solver committed to addressing legal and business challenges at every level of complexity.

Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.



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About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice ( If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

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