Job Description

Senior Systems Testing Manager

As the head of Talent Acquisition’s (TA) Testing team, you will lead a talented, cross-functional group responsible for partnering across the Joining Capital One Experience (inclusive of our recruiting organization, product managers, software engineers, and other downstream HR partners) to continuously improve our recruiter and candidate experience across our global footprint.  

This critical role will be a leader of leaders, responsible for a team of testers that perform user acceptance testing (UAT) and troubleshooting for all of our TA products, including Workday and its system integrations with other platforms related to candidate sourcing, assessments, and interview scheduling. Additionally, an important aspect of this role will be to define and drive our testing automation agenda across our portfolio of platforms.

Responsibilities:

• Manage team capacity and performance expectations for a multi-level/layered, geographically-dispersed (e.g., Richmond, McLean, Wilmington, Plano) team

• Develop and maintain a deep understanding of the end-to-end processes and system workflows, functionality and restrictions within TA, inclusive of upstream and downstream dependencies

• Cohesively partner with leaders across the enterprise to provide solution-oriented, product consultation on various HR initiatives

• Lead strategy and delivery of testing automation across the current team and other TA partners

• Partner closely with Product and Technology partners during quarterly PI planning to prioritize projects, scope level of effort and oversee capacity planning of direct team and correlation of capacity of partner teams

• Influence senior leadership for buy-in of remediation recommendations

The ideal candidate has a passion for technology, excels in a collaborative team environment, has strong verbal and written communication skills, able to manage multiple priorities, can proactively identify and solve problems, and adapts to change quickly.

We’re looking for:

• A technology or product leader that is passionate about people leadership and able to maintain strong interpersonal relationships across a geographically dispersed team

• Experience leading global Workday UAT teams, preferably in a Recruiting module

• Experience leading UAT teams in Salesforce and other Criminal Background and I-9 products

• Strong familiarity with testing system integrations

• Experience leading automation testing efforts in tools like Selenium or Kainos

• Someone who:

  • has a deep understanding of system capabilities, constraints and nuances in order to effectively lead the team in creating and delivering exceptional testing strategies

  • is excited to operate in ambiguity and comfortable navigating white space,

  • can proactively and autonomously identify and solve large, complex problems, 

  • possess the ability to not only adapt to change quickly, but also lead through the change with positivity

  • has prior experience implementing structure and governance where it previously did not exist, and

  • has outstanding communication skills with prior experience influencing senior leaders

Basic Qualifications:

• At least 4 years of Workday User Acceptance Testing and system integration experience

• At least 2 years of people leadership experience 

• At least 1 year of experience in Google Suite (Gmail, Google Sheets, Google Docs)

Preferred Qualifications:

• At least 4 years of experience working within a Human Resources organization

• At least 4 years of process or project management experience

• At least 1 year of recruiting experience

• At least 1 year of training experience

• At least 1 year of communications experience

• Professional Human Resources (PHR) Certification

• Workday Pro Recruiting or other Workday certifications

• Salesforce Administrator Certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $154,600 - $176,400 for Sr Mgr, HR Specialist

Richmond, VA: $140,600 - $160,400 for Sr Mgr, HR Specialist

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Tags

Full time, Part time, Local area,

Similar Jobs